We are delighted to share the results from our unannounced Inspection by the CQC. Firgrove House has been awarded “Outstanding” for “well led” and “Good” for all other areas. Our aim is now to achieve a second “outstanding” which would class Firgrove House as an overall “Outstanding”care home, which only 1% of all residential homes in the UK have achieved.

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Jenny Roberts surprised Lorraine and staff with the report and celebrated their success with flowers and hampers.